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world resort saipan

Information Desk

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Our GRO desk has Korean staff members on duty at all times.
Should you experience any difficulties at the Saipan World Resort, or if you require any assistance, please do not hesitate to approach one of our staff members.

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Resort
Information
Inquiries
9:00 am ~ 6:00 pm
Location 1F (adjacent to the Front Desk)
Service · Offers information on the resort and WAVE JUNGLE
· Provides local information on Saipan
· Offers foreign language support (Korean/Chinese/Japanese/Russian)
· Facilitates reservations/provides information on restaurants and kid’s programs
· Offers stroller rental services, and birthday-related services

* Guests can try guided tours, programs, activities using third party travel agencies in the lobby area (1F)

Late check out

Late check out
Check-Out Time Surcharge
12:00 ~ 15:00 $30
You will be charged an additional night’s guest room rate if you check-out after 3:00 pm.
  • Resort Information Inquiries : 9:00 am ~ 6:00 pm (Korean staff always on-duty)
  • Check-in : 3:00 pm
  • Check-out : 12:00 pm
  • Late Check-Out : Available depending on the availability of guest rooms at Saipan World Resort

Airport Transportation

  • Airport pick-up/drop-off services are available for guests making reservations via the official website only (at cost/free of charge).
  • Airport pick-up/drop-off services are available if inbound/outbound flight dates match the check-in/check-out dates only.
  • Availability of our airport pick-up/drop-off services will depend on your reservation status at the Saipan World Resort.
  • Airport → Resort (pick-up)
    - Pick-up service will not be available if you arrive in Saipan early in the morning of July 15th without a reservation at the Saipan World Resort, spend time in a location/venue other than the Resort, then check-in at the Resort 3:00 pm on the same day.
    - Pick-up service will be available (free of charge) if you make your reservation on July 14th to check in, and arrive in Saipan early in the morning of July 15th.
  • Resort → Airport (drop-off)
    - Drop-off service will be available (free of charge) if you check-out on July 17th, and travel to the airport on the same day.
    - Drop-off service will be available at $10 per adult/$5 per child if you check-out at noon on July 16th, then travel to the airport early in the morning of the July 17th. (Toddlers up to the age of 5 can use the airport drop-off service for free)
  • If you arrive in the departure area for the airport drop-off bus without reserving your seat, it may delay the bus (process of making and paying for your reservation may take time) and inconvenience other guests. So please come to the GRO desk in advance to reserve your seat on the airport drop-off bus.
  • Pick-up/drop-off services from/to other regions or other hotels are unavailable.
  • Pick-up/drop-off services will not be available for guests making reservations via travel agencies/OTAs (including hotel booking websites). We sincerely apologize for the inconvenience.

Service Notice

  • The official currency used at Saipan World Resort is USD.

    Our front desk does not offer KRW-USD currency exchange services. We sincerely apologize for the inconvenience.
    Please exchange enough USD prior to your departure